Advertising and Cookiesģ7signals runs contextual ads on various third-party platforms such as Google, Reddit, and LinkedIn. We retain these data via our subprocessor indefinitely for use in spam mitigation.
When you log into your 37signals accounts and when you fill in certain forms in HEY, the CAPTCHA service evaluates various information (e.g., IP address, how long the visitor has been on the app, mouse movements) to try to detect if the activity is from an automated program instead of a human. We have a legitimate interest in protecting our apps and the broader Internet community from credential stuffing attacks and spam. We use third-party CAPTCHA services across our applications to mitigate brute force logins and in HEY as a means of spam protection. The web analytics we use are described further in the Advertising and Cookies section. If you have an account and are signed in, these web analytics data are tied to your IP address and user account until your account is no longer active. This includes, for example, your browser and operating system versions, your IP address, which web pages you visited and how long they took to load, and which website referred you to us. We collect information about your browsing activity for analytics and statistical purposes such as conversion rate testing and experimenting with new product designs.
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We also log all account access by full IP address for security and fraud prevention purposes, and we keep this login data for as long as your product account is active. Geolocation dataįor most of our products, we log the full IP address used to sign up a product account and retain that for use in mitigating future spammy signups. If you delete your account, we’ll delete the content within 60 days.
We keep this content as long as your account is active.
This is so you can use our products as intended, for example, to create projects in Basecamp or to receive email in HEY. We store on our servers the content that you upload or receive or maintain in your 37signals product accounts. We occasionally use aggregate billing information to guide our marketing efforts. We store your billing address so we can charge you for service, calculate any sales tax due, send you invoices, and detect fraudulent credit card transactions. We store a record of the payment transaction, including the last 4 digits of the credit card number, for purposes of account history, invoicing, and billing support. Credit card information is submitted directly to our payment processor and doesn’t hit 37signals servers. If you sign up for a paid 37signals product, you will be asked to provide your payment information and billing address. We’ll never sell your personal information to third parties, and we won’t use your name or company in marketing statements without your permission either. We sometimes also give you the option to add a profile picture that displays in our products. With your consent, we will send you our newsletter and other updates. We may also send you optional surveys from time to time to help us understand how you use our products and to make improvements. That’s so you can personalize your new account, and we can send you product updates and other essential information. When you sign up for a 37signals product, we ask for identifying information such as your name, email address, and maybe a company name. Here’s what that means in practice: Identity & access Our guiding principle is to collect only what we need. If you are applying for a job at 37signals LLC, please review our Recruitment Privacy policy. This policy applies to all products built and maintained by 37signals LLC including Basecamp (all versions), HEY, Highrise, Campfire, Backpack, Ta-da List, and Writeboard. We promise we never sell your data: never have, never will. In this policy, we lay out: what data we collect and why how your data is handled and your rights with respect to your data. The privacy of your data-and it is your data, not ours!-is a big deal to us.
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